If you are looking for assistance, please review our most Frequently Asked Questions and select a topic
How do I get to Madame Brasserie?There are several ways of getting to the Eiffel Tower:
Line 6 (Dupleix, Bir-Hakeim or Trocadéro stations)
Line 9 (Trocadéro station)
Line 8 (École Militaire station)
Line C (Champ de Mars Tour Eiffel station)
By bus: Lines 42, 69, 72, 82 or 87
By Batobus: Tour Eiffel
By taxi: there is a taxi station at the base of the Eiffel Tower
By car: the nearest car park is at 18 avenue de Suffren, 75015 Paris
Where should I collect my ascent ticket ?You can pick your ascent ticket at the Eiffel Tower reception area, next to the North Pillar.
What floor is Madame Brasserie on?Madame Brasserie is on the first floor of the Eiffel Tower, 57m above the ground. It has a new glass floor and cultural facilities to improve the visitor experience.
The other catering areas are located as follows:
- The Jules Verne gourmet restaurant is located on the second floor.
- Takeaway areas (buffets) are located on the esplanade and first and second floors.
- The Champagne Bar is located on the top floor (third floor).
At what time should I arrive at the Eiffel Tower for my reservation?You must arrive at the Eiffel Tower 30 minutes before your reservation.
Is it possible to go to the top of the Eiffel Tower with my Madame Brasserie ticket?No, if you want to go to the 2nd or 3rd floor of the Tower, you need to buy tickets online on the Eiffel Tower website or at the bottom of the Tower on the day of the reservation.
Are objects prohibited inside the Eiffel Tower?Visitors are not allowed to bring certain objects into the restaurant & spaces open to the public, i.e. items that, due to their destination or characteristics, present security risks to other people, equipment or the monument, and in particular:
> weapons and munitions,
> explosive, flammable or volatile substances,
> bladed weapons likely to be a danger to the safety of the public and employees,
> tools (cutters, screw drivers, pliers etc),
> items that are too heavy, bulky or repulsive,
> oversized luggage or bags,
> climbing or jumping gear (especially bungee jumping and parachutes), as well as publicity materials of any kind,
> child buggies/strollers that are not foldable,
> glass bottles, drink cans,
> an excessive amount of food or drink (determined by the agents).
In order to check bag dimensions, gauges are provided for visitors at the four corners of the esplanade and at the security control before entry to the monument. Warning: Any object not accepted on the Eiffel Tower cannot be deposited.
Is there a specific dress code for coming to the Brasserie?For dinner, a proper attire is required (are not allowed : sportswear, jogging, running shoes, flip-flops).
Is it possible to smoke at Madame Brasserie?The Eiffel Tower is a completely non-smoking area. The use of electronic cigarettes is also prohibited.
Are animals allowed inside Madame Brasserie?Animals cannot be allowed on the monument except for those trained to accompany people recognized as disabled. Any other animal will not be accepted.
Is there access for people with reduced mobility?Yes, people with reduced mobility can access the restaurant through the elevators.
I come with a stroller, how does it work?The ascent ticket for children under 4 years old is free. If you come with a baby, specify it at the time of booking in the comments or fill out this form. If you have a stroller, please fold it before entering the elevator. In the restaurant, you can request booster seats, however please note that the restaurant does not have baby chairs and does not have space for strollers at the table.
How can I book if we are a group of more than 10 people?For group bookings (more than 10 people), you must request a quote online. The choice of the unique menu is imposed drom 11 people (expept allergies and dietary restrictions).
Can I privatize the restaurant?It is possible to privatize the entire restaurant under certain conditions and subject to availability. For more information, contact us via our contact form.
Is it possible to come for lunch/dinner without a reservation?It is possible to come for lunch/dinner withiut reservation, subject to availability. Ascension tickets can be booked directly at the Tour Eiffel ticket office or on the website www.toureiffel.paris.en
Is it possible to make a reservation for breakfast and snack?No, only lunch and dinner offers are available for reservation.
How do I change my booking?You can modify your reservation free of charge up to 7 days before your reservation date. For any changes between 7 and 3 days before your reservation date, ascension tickets for the initial date as well as those for the new one will be charged. If you have any questions, please contact our reservation service with the information provided in your confirmation email.
GASTRONOMY AND OFFERS
Are there menus adapted to special diets?Are you prone to allergies or dietary restrictions ? To meet your expectations, we invite you to indicate your dietary restrictions via the contact form.
Do you offer special services on holidays?The restaurant serves special menus for some holidays, such as the 31th of December and the 14th of February.
Bookings are compulsory and menus can be viewed online.
Is there a children’s menu?Yes, there is a children’s menu. It is for children under 12. You can consult the details of our menus on our website.
Can I come and celebrate an event at the Brasserie (birthday, marriage proposal, etc.)?Yes, the options must be reserved at least 48 hours in advance on our website.
Is it possible to bring your own drinks/cake ?Unfortunately, it is not possible to bring your own drinks/cake inside the Eiffel Tower.