At my table

Take the time to treat yourself and enjoy the brasserie culture


FAQ


If you are looking for assistance, please review our most Frequently Asked Questions and select a topic

PRACTICAL INFORMATION

  • How can I have access to the Eiffel Tower during the Olympics?

    ?The Eiffel Tower is in the red zone. This area is freely accessible on foot. 

    On foot or by bike 

    - Madame Brasserie, on the first floor of the Eiffel Tower, is fully accessible on foot. 
    - Note: The Pont de l'Iéna will be closed to traffic from 1 July and to pedestrians and cyclists from 12 to 16 July and from 22 July. 

    By public transport 
    From 18 to 26 July 

    Metro and RER stations around the Eiffel Tower will be closed: 
    - To get to the Eiffel Tower by public transport, take metro line 6 to Bir-Hakeim station, 800 metres from the site, or Dupleix station on the same line. Walk for about 15 minutes. 
    > Metro closed: Champs-Elysées-Clémenceau, Alma Marceau, Iéna, Trocadéro, Passy. 

    - You can take the RER C and get off at "Avenue du Président Kennedy". Allow about 20 minutes on foot to reach the site. 
    > Closed line: RER C - Champ de Mars Eiffel Tower, Pont de l'Alma
    Please note that the RER C may be closed from 24 to 26 July.

    - Buses will continue to run on the reserved Olympic lanes. However, some lines will be re-routed in the Champ-de-Mars, Place du Trocadéro sectors (information to follow from RATP).

    Cars/Taxis/VTC

    - Buses and coaches are not allowed inside the red zone. Parking is available outside the perimeter. 
    - Taxis and VTC may only enter the red zones to drop off or pick up an authorised person or spectator with a ticket. 

    For more information, please consult the interactive travel impact map for Ile-de-France by clicking on this link. 
  • Do you need a pass to enter the restaurant?

    We would like to inform our guests that from 18 to 25 July 2024, the restaurants of the Eiffel Tower (Jules Verne and Madame Brasserie) will only be accessible with a pass, as the monument is located in a grey zone (SILT).

    This pass is compulsory to enter the Madame Brasserie restaurant, so it is essential to get it on the site:  Ask for a Pass Games - Pass Games (pass-jeux.gouv.fr). Madame Brasserie declines all responsibility in the event of refusal of access due to failure to present the pass.

    We recommend that you do this at least 15 days before your arrival. 


  • During the Olympic Games, at what time should I arrive at the Eiffel Tower for my lunch/dinner?

    You must arrive at the Eiffel Tower 45 minutes before your reservation.
  • Is the restaurant open during the Olympic Games?

    ?Yes, Madame Brasserie will be open during the Olympic Games, except on 26 July, the day of the Opening Ceremony. 
    However, you will need a QR code to access the monument.
  • How do I get to Madame Brasserie?

    There are several ways of getting to the Eiffel Tower:

    By metro:
    Line 6 (Dupleix, Bir-Hakeim or Trocadéro stations)
    Line 9 (Trocadéro station)
    Line 8 (École Militaire station)

    By RER:
    Line C (Champ de Mars Tour Eiffel station)

    By bus: Lines 42, 69, 72, 82 or 87

    By Batobus: Tour Eiffel

    By taxi
    : there is a taxi station at the base of the Eiffel Tower 

    By car: the nearest car park is at 18 avenue de Suffren, 75015 Paris 
  • Where should I collect my ascent ticket ?

    You can pick your ascent ticket at the Eiffel Tower reception area, next to the North Pillar.
  • What floor is Madame Brasserie on?

    Madame Brasserie is on the first floor of the Eiffel Tower, 57m above the ground. It has a new glass floor and cultural facilities to improve the visitor experience.

    The other catering areas are located as follows:
    - The Jules Verne gourmet restaurant is located on the second floor.
    - Takeaway areas (buffets) are located on the esplanade and first and second floors.
    - The Champagne Bar is located on the top floor (third floor).
  • Is it possible to go to the top of the Eiffel Tower with my Madame Brasserie ticket?

    No, if you want to go to the 2nd or 3rd floor of the Tower, you need to buy tickets online on the Eiffel Tower website or at the bottom of the Tower on the day of the reservation.

  • Are objects prohibited inside the Eiffel Tower?

    Visitors are not allowed to bring certain objects into the restaurant & spaces open to the public, i.e. items that, due to their destination or characteristics, present security risks to other people, equipment or the monument, and in particular:
    > weapons and munitions,
    > explosive, flammable or volatile substances,
    > bladed weapons likely to be a danger to the safety of the public and employees,
    > tools (cutters, screw drivers, pliers etc),
    > items that are too heavy, bulky or repulsive,
    > oversized luggage or bags,
    > climbing or jumping gear (especially bungee jumping and parachutes), as well as publicity materials of any kind,
    > child buggies/strollers that are not foldable,
    > glass bottles, drink cans,
    > an excessive amount of food or drink (determined by the agents).
    In order to check bag dimensions, gauges are provided for visitors at the four corners of the esplanade and at the security control before entry to the monument. Warning: Any object not accepted on the Eiffel Tower cannot be deposited.
  • Is there a specific dress code for coming to the Brasserie?

    For dinner, a proper attire is required (are not allowed : sportswear, jogging, running shoes, flip-flops).
  • Is it possible to smoke at Madame Brasserie?

    The Eiffel Tower is a completely non-smoking area. The use of electronic cigarettes is also prohibited.
  • Are animals allowed inside Madame Brasserie?

    Animals cannot be allowed on the monument except for those trained to accompany people recognized as disabled. Any other animal will not be accepted.
  • Is there access for people with reduced mobility?

    Yes, people with reduced mobility can access the restaurant through the elevators.

RESERVATION

  • How can I book if we are a group of more than 10 people?

    For group bookings (more than 10 people), you must request a quote online. The choice of the unique menu is imposed drom 11 people (expept allergies and dietary restrictions). 
  • Can I privatize the restaurant?

    It is possible to privatize the entire restaurant under certain conditions and subject to availability. For more information, contact us via our contact form.
  • Is it possible to come for lunch/dinner without a reservation?

    It is possible to come for lunch/dinner withiut reservation, subject to availability. Ascension tickets can be booked directly at the Tour Eiffel ticket office or on the website www.toureiffel.paris.en
  • Is it possible to make a reservation for breakfast and snack?

    No, only lunch and dinner offers are available for reservation. 
  • How do I change my booking?

    You can modify your reservation free of charge up to 7 days before your reservation date. For any changes between 7 and 3 days before your reservation date, ascension tickets for the initial date as well as those for the new one will be charged. If you have any questions, please contact our reservation service with the information provided in your confirmation email. 

GASTRONOMY AND OFFERS

  • Are there menus adapted to special diets?

    Are you prone to allergies or dietary restrictions ? To meet your expectations, we invite you to indicate your dietary restrictions via the contact form.
  • Do you offer special services on holidays?

    The restaurant serves special menus for some holidays, such as the 31th of December and the 14th of February. 

    Bookings are compulsory and menus can be viewed online.
  • Can I come and celebrate an event at the Brasserie (birthday, marriage proposal, etc.)?

    Yes, the options must be reserved at least 48 hours in advance on our website.
  • Is it possible to customize our dining experience?

    When you visit Madame Brasserie, you can personalize your experience by adding options to your menu:

     

    - Replace your menu wines with champagne with the All-Champagne option.

     

    - The Celebration option allows you to enjoy a glass of Champagne and leave with a printed photo to immortalize your visit to Madame Brasserie.

     

    - Go for the gourmet souvenir and leave with a Madame Brasserie tote bag, a giant madeleine, and a box of French biscuits.

    For other options, you must select them directly at the time of booking by telephone or via the website.

  • Is there a photography service at the restaurant?

    Professional photographers are available to capture moments during your meal at Madame Brasserie. Various services are offered during your visit, including single prints on the spot or digital delivery. Please feel free to reach out to our on-site team if you wish to take advantage of this service during your visit.
  • Is it possible to bring your own drinks/cake ?

    Unfortunately, it is not possible to bring your own drinks/cake inside the Eiffel Tower. 

Your Children

  • I come with a stroller, how does it go?

    Admission is free for children under 4 years of age. If you are travelling with a baby, please mention it in the comments at the time of booking or fill in this form. If you have a stroller, please fold it. In the restaurant you can ask for booster seats, but please note that the restaurant does not have high chairs and does not have space for prams at the table.
  • Does my child have to pay for an ascent ticket?

    The ascent ticket for children under 4 years is free. A children's menu can be proposed and must be paid for at the same time as the adult menus. Please note that the restaurant does not have baby seats and there is not enough space for strollers to remain unfolded. 
  • Do you have children's menus?

    Yes, children's menus are available. Details of the menu can be found on our website.